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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Candace Leonard

Candace Leonard

August 7, 2025

5  out of  5
rating by Candace Leonard
"They are so nice and easy to deal with. We love Heather❤️❤️"
We responded:
"Candace, Thank You for the positive review! Heather is awesome and takes good care of all our customers. Really appreciate your business! Call us anytime."
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Temp Guard

August 6, 2025

5  out of  5
rating by Temp Guard
"Great service9"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Donna Sills

August 2, 2025

5  out of  5
rating by Donna Sills
"I have had State Farm with Jan Cooper for over 30 years and have always had excellent service. Jan has always advised me when I might need to increase my coverage. He was especially helpful during the tornado damage in January in getting things taken care of. Don't plan to never change agencies."
We responded:
"Donna, Thank you for choosing me as your State Farm Insurance Agent year after year! Really appreciate your confidence in my agency!! "
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Karmelia Palmer

July 30, 2025

5  out of  5
rating by Karmelia Palmer
"JW Cooper is a great place! Heather was so helpful and made sure she took great care of me when adding a new vehicle to my policy. I’m always pleased!"
We responded:
"Thanks for choosing my agency for your insurance needs! Glad Heather took good care of you! We’re here for you 24/7."
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Erika Foster

July 18, 2025

5  out of  5
rating by Erika Foster
"Never had any issues with car insurance or our life insurance policies"
We responded:
"Thanks for the 5 Star Review! We appreciate your business and are here whenever you need us!"
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Austin wilson

July 16, 2025

5  out of  5
rating by Austin wilson
"Awesome company to work with! Heather was patient and answered all of my questions confidently!"
We responded:
"Thank you for the 5 Star Review! Glad you had a great experience with my State Farm Agency! We look forward to taking care of your insurance needs for years and years! "
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Terry Brown

June 30, 2025

5  out of  5
rating by Terry Brown
"I had an excellent experience with JW Cooper State Farm Agency! Heather and the team were incredibly kind, respectful, and mindful of my time throughout the entire process. They provided top-notch service, handled everything quickly, and saved me over $800 a year when I switched both my home and auto insurance to them. Highly recommend them if you’re looking for great rates and outstanding customer service!"
We responded:
"Terry, really appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tasha Latrice Washington

June 26, 2025

5  out of  5
rating by Tasha Latrice Washington
"Superb services, fast, and friendly.💜"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cheryl Thomas

June 24, 2025

4  out of  5
rating by Cheryl Thomas
"They are very professional and helpful."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Winona Greenway

June 13, 2025

5  out of  5
rating by Winona Greenway
"This local agency has been helpful during our times of insurance distress. They have offered professional advice for our insurance needs for our success."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeremy Neeld

June 11, 2025

5  out of  5
rating by Jeremy Neeld
"Heather was great in helping us get all of our insurance changed over. Excellent customer service!"
We responded:
"Glad Heather took good care of you! Making insurance as simple as possible is our goal. Thank you for choosing my agency!!"
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George Etheredge

June 10, 2025

5  out of  5
rating by George Etheredge
"Always been very helpful in providing service, and the best rates!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abby Schwahn

June 7, 2025

5  out of  5
rating by Abby Schwahn
"Heather with J W Cooper, made the homeowner and car insurance finding easy, and for the best prices. Thank you."
We responded:
"Thanks for the great review and kind words! Glad Heather took good care of you. Thank you letting us be your auto and home insurance agency!"
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Melinda Butts

May 30, 2025

5  out of  5
rating by Melinda Butts
"Ms. Heather Beard was very helpful and attentive to my husband and my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to being your Insurance Agency for many years! "
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Gregory Morris

May 19, 2025

5  out of  5
rating by Gregory Morris
"My wife and I recently moved to Leesburg and Heather with J W Cooper has gone over the top to help us get set up down here with our new home, cars, and other personal property. They were very competitive on their rates and very easy to work with. Heather is awesome and so thankful she made the process so easy. Thank you for the great customer service and keep up the great work!"
We responded:
"Thank you for the awesome review and your business! Heather does a great job for all of customers! Welcome to Georgia!"
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K&S Enterprises smith

May 16, 2025

5  out of  5
rating by K&S Enterprises smith
"What a pleasure to work with these outstanding people, they are very knowledgeable and very nice, Heather took charge and handled everything for us, thanks again"
We responded:
"We appreciate your review! Happy to know you had a great experience with my State Farm Agency!! If you ever need any assistance in the future, please don’t hesitate to reach out. We are ready to help!"
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Dexter Brown

May 8, 2025

5  out of  5
rating by Dexter Brown
"Im very satisfied with JW Cooper State farm Customer service is great."
We responded:
"Thank you for the 5 Star review! We try to make insurance easy for our customers while providing Good Neighbor Service! We appreciate your business!"
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Chan King

May 7, 2025

5  out of  5
rating by Chan King
"I love, love, LOVE their customer service skills its top tier! Mrs. Kaitlin Lane has been such a big help to me !! I highly recommend her as a agent 😊!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate your business! Call anytime!"
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Nichelle Salone

May 7, 2025

5  out of  5
rating by Nichelle Salone
"The rates were awesome and they found the right coverage for us . Heather was awesome and she made us feel so welcomed to the state farm family ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for choosing my agency!"
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Taylor Kilgo

May 6, 2025

5  out of  5
rating by Taylor Kilgo
"I’ve been using Jan Cooper State Farm since I started driving, they always have the best service and the best rates! I recently got married and they were able to get my husband a $140 price cut from his old insurance for his two trucks! I have never had a bad encounter with anyone on their team!"
We responded:
"We’re thankful for your feedback and have enjoyed being your agent for all these years! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Laura Wall

May 2, 2025

5  out of  5
rating by Laura Wall
"Awesome customer service! Glad I'm now working with a local agrncy!"
We responded:
"THANK YOU for choosing my State Farm Agency for your insurance! We appreciate your business!!"
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ERIC BROWN

April 22, 2025

5  out of  5
rating by ERIC BROWN
"I get prompt and courteous service and very pleased with JW Cooper and staff. Kaitlin is amazing!"
We responded:
"Eric, Thank you for the kind words and your business! Kaitlin does a great job with all our customers! Call or come by anytime. "
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Tiffany Hermann

April 22, 2025

5  out of  5
rating by Tiffany Hermann
"Heather beard is great to work with at this office. She makes things seem so easy. And she was able to beat a lot of quotes from other companies."
We responded:
"Thanks for the 5 Star review Tiffany! We work hard to make this easy for you! Thank you for your business!!"
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Tanner c.

April 21, 2025

5  out of  5
rating by Tanner c.
"Amazing place to get car insurance they are so kind and trustworthy they treat u better than family!"
We responded:
"Thanks for the great review, Tanner!! We try hard to make insurance easy! Thank you for your business!"
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Sonnn 7

April 18, 2025

5  out of  5
rating by Sonnn 7
"Ms.Heather is 5 Star"
We responded:
"5+++ Star!!! Thank you for your business and I'm glad Heather took good care of you. She is awesome! We're here for you 24/7!!"