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State Farm® Insurance Agent J W Cooper

5 out of 5 average rating (36 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jackie Wesley

October 11, 2023

5  out of  5 rating by Jackie Wesley
"J W Cooper and fam have taken care of my family and I for years! Great customer service and great communication. Just called for renters insurance and they had me ready to go within an hour! Thanks so much! 5 stars 🌟 all the way!"
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Shanta Oliver

October 5, 2023

5  out of  5 rating by Shanta Oliver
"Changed carriers and sooo glad I did!! I got better coverage at a cheaper rate. The customer service was superb!! I recommend JW Cooper State Farm!!! Love them ❤️"
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Deriso Diva

September 8, 2023

5  out of  5 rating by Deriso Diva
"Heather is AMAZING! Her willingness to help, thoughtfulness of my feelings and frustrations, and empathy towards me during a difficult time are characteristics you would hope for when going through certain experiences. She did exactly what she said she would and followed up with me throughout the process. She was a pleasure to work with."
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Sunflower Child

September 2, 2023

5  out of  5 rating by Sunflower Child
"Heather is AMAZING! She took her time to explain everything ! Thank you , Heather !!!!!"
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Ellen Phelps

August 11, 2023

5  out of  5 rating by Ellen Phelps
"Heather is outstanding and amazing. She went over and beyond her responsibilities and provided excellent customer service. Even stayed after hours to make sure all of needs were met."
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Neec 1

August 10, 2023

5  out of  5 rating by Neec 1
"Mr Cooper has been my agent for over 25 years!!!! He and his team are AMAZING!!! They treat us like family!!! Will never go anywhere else!!! 10 🌟!!!"
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Eben Barnett

August 3, 2023

5  out of  5 rating by Eben Barnett
"Best neighbor in the neighborhood! Jan is the man! Heather, what can I say 2nd to none. Absolutely the best most professional!"
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August 1, 2023

5  out of  5 rating by PAUL SPENCE
"Listened and gave me exactly what I wanted without trying to pressure me into something I didn't."
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Emma Batz

July 22, 2023

5  out of  5 rating by Emma Batz
"Heather made the process of changing my out of state insurance to Georgia so easy, I couldn’t ask for better service !!"
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sam sundar

July 21, 2023

5  out of  5 rating by sam sundar
"I truly enjoyed working with Heather at this agency. She is very helpful and patiently explained me the property insurance process/requirements as I was new to real-estate investing"
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Davy Knight

July 20, 2023

5  out of  5 rating by Davy Knight
"First time with State Farm and Becca made switching all my home, autos, and boat insurance as easy as 1,2,3. Thank you so much Becca, you are a major asset to State Farm. If anyone is in the market for insurance, you absolutely need to give Becca a shot to quote you! Thank you again!"
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Courtney Goodrow

May 17, 2023

5  out of  5 rating by Courtney Goodrow
"Heather has been so helpful in switching and the rates can’t be beat. Highly recommend!"
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Mason Mims

May 8, 2023

5  out of  5 rating by Mason Mims
"They insured my car. Now I can drive."
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Dominey Waddy

May 1, 2023

5  out of  5 rating by Dominey Waddy
"Love these guys. No matter they are always there to help you. We truly appreciate them"
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Bobby Stokes

April 28, 2023

5  out of  5 rating by Bobby Stokes
"This was my first time with State Farm and this team is amazing! Becca has been an absolute perfect example of customer service. I would recommend these guys to anyone! You will not be disappointed."
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Georgia Bryant

April 20, 2023

5  out of  5 rating by Georgia Bryant
"Wonderful support! Heather is wonderful and so easy to work with. Above and beyond."
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Eman lol

April 15, 2023

5  out of  5 rating by Eman lol
"Great atmosphere. Heather is very helpful! Like a good neighbor! Will definitely recommend"
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Ricky Gray

September 12, 2022

5  out of  5 rating by Ricky Gray
"Been with Jan Cooper (State Farm) for over 20 year's. Couldn't ask for a better agent and a better staff! They jump at the opportunity to help and always do their best to make you feel like family!"
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Leslie Martin

July 20, 2022

5  out of  5 rating by Leslie Martin
"Great customer service"
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Aaron Breazeale

July 5, 2022

5  out of  5 rating by Aaron Breazeale
"My family has been working with this agent and his colleagues for years now.. we absolutely cannot emphasize how great Heather and Andrew and even Jan are to us! I broke down last Friday and tried to find a tow company to tow my vehicle - I called Heather and she took care of it for me with no hesitation! Her and Andrew have always been very friendly and reminds me how thankful I am to be insured with the best! These folks treat you like family and we all know - these days in times, we can all agree it's hard to find people who actually care and treat you like family."
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Erica Tomlinson

June 22, 2022

5  out of  5 rating by Erica Tomlinson
"Working with Heather has been the easiest thing I’ve ever done when it comes to insurance. She handles everything so professionally and I can fully trust her. Claims are handled quickly with great communication!"
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Jessica Virgili

June 15, 2022

5  out of  5 rating by Jessica Virgili
"An ABSOLUTE PLEASURE dealing with all of the agents, but Heather stands out for her AMAZINGLY bubbly attitude, which is so sorely needed at any point at which one needs to make an insurance claim! I'm saving money over Progressive and honestly i would pay a little more to deal with such great agents during such stressful times!!!! 10/10!!!"
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jennifer moore

December 31, 2021

5  out of  5 rating by jennifer moore
"Heather was extremely knowledgeable and professional! I will definitely be referring her to all my family and friends!"
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June 4, 2021

5  out of  5 rating by Crystal
"Received a timely auto quote with an amazing price! So we made the switch. Very responsive to emails and text. Looking forward to staying with them. They make you feel like family."
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Dewayne Tanner

February 10, 2021

5  out of  5 rating by Dewayne Tanner
"Been working with Mr Cooper and his staff for many years. They have been great to work with and really care about their clients..."