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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Savannah Bartlett

July 11, 2024

5  out of  5 rating by Savannah Bartlett
"Jan Cooper State Farm Insurance is one of the best in town ! We have nothing but great things to say & recommend this office to everyone ! Heather specifically is an amazing help. She is quick with any claims & always answers our questions!"
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Dana Mcdowell

July 9, 2024

5  out of  5 rating by Dana Mcdowell
"He is great insurance agent. I have known J. Cooper for many years and he is as nice as the day I met him. Heather is great also. She is always sweet and helpful. The sweet lady in the first office is sweet and helpful also"
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Joe Coleman

July 8, 2024

5  out of  5 rating by Joe Coleman
"Kaitlin & Heather are awesome!! I’m very impressed and will continue to stay with them forever!"
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Bonnie Gilmer

July 3, 2024

5  out of  5 rating by Bonnie Gilmer
"Kaitlin provided spectacular customer service when I recently called needing some information. Within 5 minutes I received what was needed via email and was able to quickly resolve the issue at hand."
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Holly Rathel

July 1, 2024

2  out of  5 rating by Holly Rathel
"Ins is to high. And still have not seen any discount with the drive and save."
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Anna Martinez

June 27, 2024

5  out of  5 rating by Anna Martinez
"Very patient and very good at explaining different options that are available"
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Leslie Martin

June 25, 2024

5  out of  5 rating by Leslie Martin
"Great customer service"
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Syd Addi

June 20, 2024

5  out of  5 rating by Syd Addi
"I absolutely love this branch! Heather has been incredible, offering options and making home insurance shopping and bundling much less scary than I thought it'd be. Thank you so much for being there when needed and being flexible in the process! 100/10 would recommend!"
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alan shires

June 11, 2024

5  out of  5 rating by alan shires
"The advisor Kaitlin was really patient with me. State Farm beat and price matched other quotes that came in and got me the coverage I need for the budget I have."
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Mary Lewis

May 28, 2024

5  out of  5 rating by Mary Lewis
"What a pleasant experience. Heather understood my situation and was patient and understanding guiding me thru the process. Easiest I’ve ever had insuring my home. Highly recommend State Farm and in particular JW Cooper and Heather. Thank you Heather so much."
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Drew Morey

May 28, 2024

5  out of  5 rating by Drew Morey
"Their agent Heather is really nice and easy to work with, always helping me find ways to save money and communication is easy, mostly through texting, which is easy and convenient."
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Maegan Summerlin

May 8, 2024

5  out of  5 rating by Maegan Summerlin
"Heather has been so helpful with everything at JW Cooper State Farm agency. When I transitioned from one company to this one and even added renters insurance she still helped get me the best policy. Highly recommend her!"
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John Piercey

May 2, 2024

5  out of  5 rating by John Piercey
"I have always experienced amazing customer service from J W Cooper and his employees."
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Michelle Walker

May 1, 2024

5  out of  5 rating by Michelle Walker
"Heather was very patient with me and fun to talk to"
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Casquela Reed

April 9, 2024

5  out of  5 rating by Casquela Reed
"Heather is the BEST! She was so patient with me getting my information together. She explained everything in detail. I am glad we made the change."
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Amanda Benton

April 1, 2024

5  out of  5 rating by Amanda Benton
"Mr. Cooper and his staff have always been helpful with my auto and renters insurance. Heather has helped me add new vehicles...she's awesome!"
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Chris B

April 1, 2024

5  out of  5 rating by Chris B
"By far the best insurance agent I’ve ever dealt with! Jan and his team have gone to bat for my family and I on multiple occasions. Highly recommend!!"
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Stephanie Williams

March 27, 2024

5  out of  5 rating by Stephanie Williams
"Heather is the best. If you need any assistance or have questions about your policy, she does not hesitate to provide you with the information you need. If you are waiting on a return call, you can expect the call back shortly. I would definitely recommend State Farm (JW Cooper)"
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Carolyn Davis

March 22, 2024

5  out of  5 rating by Carolyn Davis
"Heather and JW made the transition to for my home insurance easy. Highly recommend this office."
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Carla Daniel

March 19, 2024

5  out of  5 rating by Carla Daniel
"The agency is always so helpful and very professional!!!"
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bobby Henry

March 18, 2024

5  out of  5 rating by bobby Henry
"Heather did a great job saving me money on my new vehicles today also so pleasant talking with her I would definitely recommend switching over to JW Cooper StateFarm"
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Leslie Adams

March 8, 2024

5  out of  5 rating by Leslie Adams
"Great group, they were friendly professionals and attentive. Thank you. Katliln and Jan"
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Brittany Files

February 3, 2024

5  out of  5 rating by Brittany Files
"Kaitlin was absolutely amazing!!! She saved me sooooo much money!!! She was patient and had very good customer service. You have to call her if you’re paying too much for insurance. She will save you a lot of money. Thank you Kaitlin!!!!!!"
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Jackie Wesley

October 11, 2023

5  out of  5 rating by Jackie Wesley
"J W Cooper and fam have taken care of my family and I for years! Great customer service and great communication. Just called for renters insurance and they had me ready to go within an hour! Thanks so much! 5 stars 🌟 all the way!"
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Shanta Oliver

October 5, 2023

5  out of  5 rating by Shanta Oliver
"Changed carriers and sooo glad I did!! I got better coverage at a cheaper rate. The customer service was superb!! I recommend JW Cooper State Farm!!! Love them ❤️"