State Farm® Insurance Agent J W Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Davis
August 21, 2024
"Heather was a joy to work with excellent customer service and a great attitude."
"Kimberly, Thank you for the 5 Star rating! Heather does a great job for all our customers! Thank for choosing my agency for your insurance needs!"
Holli Griffin
August 9, 2024
"This is definitely where should go if you want good people and excellent customer service"
"Thank you Holli!’ Customer service is what we are all about! Thank you choosing my agency!!"
Savannah Bartlett
July 11, 2024
"Jan Cooper State Farm Insurance is one of the best in town ! We have nothing but great things to say & recommend this office to everyone ! Heather specifically is an amazing help. She is quick with any claims & always answers our questions!"
"Savannah, Thank You for the awesome review!! We are sooo glad to be your LOCAL insurance agency!!! Tel all your friends to give Heather a call!"
Dana Mcdowell
July 9, 2024
"He is great insurance agent. I have known J. Cooper for many years and he is as nice as the day I met him. Heather is great also. She is always sweet and helpful. The sweet lady in the first office is sweet and helpful also"
"Thank you for the kind words Dana! Definitely have enjoyed being your Insurance Agent all these years and we’ve got many more ahead! I appreciate for your business!!"
Joe Coleman
July 8, 2024
"Kaitlin & Heather are awesome!! I’m very impressed and will continue to stay with them forever!"
"Thank you Joe! We appreciate your business and are always here to help! Kaitlin is an awesome team member and loves helping our customers!!!"
Bonnie Gilmer
July 3, 2024
"Kaitlin provided spectacular customer service when I recently called needing some information. Within 5 minutes I received what was needed via email and was able to quickly resolve the issue at hand."
"Bonnie, Thank you for the 5 Star review!! I’m glad Kaitlin handled your needs quickly. We strive to make every insurance interaction easy! I appreciate your business!!"
Holly Rathel
July 1, 2024
"Ins is to high. And still have not seen any discount with the drive and save."
"Holly, First let me Thank You for your business! Second, rates are high across the state, country and with every company. I wish things were different but everything car insurance pays for has increased over the last 4 years. Parts, labor, medical bills, New and Used car prices etc… I’m hoping rates will stabilize soon but that is above my pay grade. I hope you are happy with the service you receive from my team and will continue to choose the JW Cooper Agency for your insurance needs! Please contact us anytime you have a question or need! "
Anna Martinez
June 27, 2024
"Very patient and very good at explaining different options that are available"
"Thank you for the review Anna! Glad we can handle tour car insurance!! I appreciate your business and please tell your friends to give us call!"
Leslie Martin
June 25, 2024
"Great customer service"
"Thank you Les! Appreciate you choosing my agency for your insurance needs!"
Syd Addi
June 20, 2024
"I absolutely love this branch! Heather has been incredible, offering options and making home insurance shopping and bundling much less scary than I thought it'd be. Thank you so much for being there when needed and being flexible in the process! 100/10 would recommend!"
"I’m glad Heather took such good care of you and was able to make choosing your Home Insurance easy! We’re here 24/7! I appreciate your business!!!"
alan shires
June 11, 2024
"The advisor Kaitlin was really patient with me. State Farm beat and price matched other quotes that came in and got me the coverage I need for the budget I have."
"Kaitlin does a great job for our customers!! Thank you choosing my agency for your car insurance!"
Mary Lewis
May 28, 2024
"What a pleasant experience. Heather understood my situation and was patient and understanding guiding me thru the process. Easiest I’ve ever had insuring my home. Highly recommend State Farm and in particular JW Cooper and Heather. Thank you Heather so much."
"Thank you! Glad you chose my agency for your insurance and that Heather was so helpful!! Share our info with your friends! We appreciate your business!!"
Drew Morey
May 28, 2024
"Their agent Heather is really nice and easy to work with, always helping me find ways to save money and communication is easy, mostly through texting, which is easy and convenient."
"Thank you for the kind words Drew! We try to make insurance as simple and easy as possible. Glad Heather took good care of you! "
Maegan Summerlin
May 8, 2024
"Heather has been so helpful with everything at JW Cooper State Farm agency. When I transitioned from one company to this one and even added renters insurance she still helped get me the best policy. Highly recommend her!"
"Thank you Maegan!! Heather is awesome and does a great job with our customers! Thank you for choosing my agency!"
John Piercey
May 2, 2024
"I have always experienced amazing customer service from J W Cooper and his employees."
"Thank you for the kind words and your business. I appreciate ya!"
Michelle Walker
May 1, 2024
"Heather was very patient with me and fun to talk to"
"Thank you for choosing my agency for your insurance needs! You’re right, Heather knows insurance and is super friendly!"
Casquela Reed
April 9, 2024
"Heather is the BEST! She was so patient with me getting my information together. She explained everything in detail. I am glad we made the change."
"THANK YOU for choosing my agency for your insurance! Heather is awesome and treats all our customers with gold gloves! Tell your friends to give us a call!!"
Amanda Benton
April 1, 2024
"Mr. Cooper and his staff have always been helpful with my auto and renters insurance. Heather has helped me add new vehicles...she's awesome!"
"Thank your for the kind words and choosing my agency for your insurance needs! You’re right, Heather is Awesome and does a great job for all our customers. "
Chris B
April 1, 2024
"By far the best insurance agent I’ve ever dealt with! Jan and his team have gone to bat for my family and I on multiple occasions. Highly recommend!!"
"THANK YOU Chris! Appreciate your confidence in our team! Glad we are your local agency!"
Stephanie Williams
March 27, 2024
"Heather is the best. If you need any assistance or have questions about your policy, she does not hesitate to provide you with the information you need. If you are waiting on a return call, you can expect the call back shortly. I would definitely recommend State Farm (JW Cooper)"
"Stephanie, THANK YOU sooo much for the kind words! You’re right, Heather is a gem! I appreciate your business!!"
Carolyn Davis
March 22, 2024
"Heather and JW made the transition to for my home insurance easy. Highly recommend this office."
"Carolyn, thank you for the kind words and choosing my office for your insurance needs! We appreciate your business!!"
Carla Daniel
March 19, 2024
"The agency is always so helpful and very professional!!!"
"Thank you Carla! We truly appreciate your business!!! Tell your friends to give us a call! "
bobby Henry
March 18, 2024
"Heather did a great job saving me money on my new vehicles today also so pleasant talking with her I would definitely recommend switching over to JW Cooper StateFarm"
"Thanks Bobby!! Heather is awesome and we appreciate YOUR business!! Tell your friends to give us a call. "
Leslie Adams
March 8, 2024
"Great group, they were friendly professionals and attentive. Thank you. Katliln and Jan"
"Ms Adams, Thank you for trusting my agency with your insurance needs! We truly appreciate your business and kind review! "
Brittany Files
February 3, 2024
"Kaitlin was absolutely amazing!!! She saved me sooooo much money!!! She was patient and had very good customer service. You have to call her if you’re paying too much for insurance. She will save you a lot of money. Thank you Kaitlin!!!!!!"
"Brittany, glad Kaitlin was able to help you join my agency and State Farm! She is awesome and I’m lucky to have her on my team! Thank you for the review!!!"