State Farm® Insurance Agent J W Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LESA BREAZEALE
November 18, 2024
"JAN COOPER AND STATE FARM HAS BEEN OUR INSURANCE AGENT FOR MANY YEARS FOR OUR HOME AND VEHICLES AND HAVE ALWAYS GONE ABOVE AND BEYOND WHEN WE NEEDED THEM. HIGHLY RECOMMEND THEM!"
"Thank you Lesa! Love being your Insurance agent!!"
Brian Howe
November 8, 2024
"Kaitlin was extremely helpful and diligent in getting what I needed done for me. Highly recommend"
"Thank you for the 5 star review! Kaitlin does a great job with all our customers. Thank you for your business!!"
Samantha Marie Jhun Villacencio
November 6, 2024
"Very easy to reach and has been helpful."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chad Kelly
November 5, 2024
"Awesome, friendly, and local staff! Amazing customer service! Kaitlyn rocks. She's been so helpful from day 1."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for your business!!"
Gigi Wakem
November 2, 2024
"Excellent company"
"Thank you Gigi!! We work at being the best everyday and in every way! Thank you for your business!"
James Moree
October 25, 2024
"Customer service is always phenomenal. Heather in particular always explains things very well and has exceptional patience. Good, honest, hard working folks."
"Thank you for the kind words! Heather does an awesome job with all our customers! Glad we can be your LOCAL Insurance Agency!!"
Dominey Waddy
October 24, 2024
"Love these guys. No matter they are always there to help you. We truly appreciate them"
"Thank you Dom! We try hard to be there whenever you need us! Happy to be your LOCAL State Farm Agency!! JW"
King Alton Dodson
October 23, 2024
"Heather is very outgoing and down to earth!"
"Thank you for the review and praise of Heather. She does a great job for all our customers! Glad we could help!"
Wendy Wood
October 22, 2024
"Heather and Jan are incredibly helpful to work with. They have been extremely beyond accommodating in assisting us to navigate through our many policies!!! We appreciate you so much! The BEST customer service!!!"
"Thank you for the kind words and review! We are sooo glad to be your insurance agency!! Thank you for your business!"
Kimberly Davis
August 21, 2024
"Heather was a joy to work with excellent customer service and a great attitude."
"Kimberly, Thank you for the 5 Star rating! Heather does a great job for all our customers! Thank for choosing my agency for your insurance needs!"
Holli Griffin
August 9, 2024
"This is definitely where should go if you want good people and excellent customer service"
"Thank you Holli!’ Customer service is what we are all about! Thank you choosing my agency!!"
Savannah Bartlett
July 11, 2024
"Jan Cooper State Farm Insurance is one of the best in town ! We have nothing but great things to say & recommend this office to everyone ! Heather specifically is an amazing help. She is quick with any claims & always answers our questions!"
"Savannah, Thank You for the awesome review!! We are sooo glad to be your LOCAL insurance agency!!! Tel all your friends to give Heather a call!"
Dana Mcdowell
July 9, 2024
"He is great insurance agent. I have known J. Cooper for many years and he is as nice as the day I met him. Heather is great also. She is always sweet and helpful. The sweet lady in the first office is sweet and helpful also"
"Thank you for the kind words Dana! Definitely have enjoyed being your Insurance Agent all these years and we’ve got many more ahead! I appreciate for your business!!"
Joe Coleman
July 8, 2024
"Kaitlin & Heather are awesome!! I’m very impressed and will continue to stay with them forever!"
"Thank you Joe! We appreciate your business and are always here to help! Kaitlin is an awesome team member and loves helping our customers!!!"
Bonnie Gilmer
July 3, 2024
"Kaitlin provided spectacular customer service when I recently called needing some information. Within 5 minutes I received what was needed via email and was able to quickly resolve the issue at hand."
"Bonnie, Thank you for the 5 Star review!! I’m glad Kaitlin handled your needs quickly. We strive to make every insurance interaction easy! I appreciate your business!!"
Holly Rathel
July 1, 2024
"Ins is to high. And still have not seen any discount with the drive and save."
"Holly, First let me Thank You for your business! Second, rates are high across the state, country and with every company. I wish things were different but everything car insurance pays for has increased over the last 4 years. Parts, labor, medical bills, New and Used car prices etc… I’m hoping rates will stabilize soon but that is above my pay grade. I hope you are happy with the service you receive from my team and will continue to choose the JW Cooper Agency for your insurance needs! Please contact us anytime you have a question or need! "
Anna Martinez
June 27, 2024
"Very patient and very good at explaining different options that are available"
"Thank you for the review Anna! Glad we can handle tour car insurance!! I appreciate your business and please tell your friends to give us call!"
Leslie Martin
June 25, 2024
"Great customer service"
"Thank you Les! Appreciate you choosing my agency for your insurance needs!"
Syd Addi
June 20, 2024
"I absolutely love this branch! Heather has been incredible, offering options and making home insurance shopping and bundling much less scary than I thought it'd be. Thank you so much for being there when needed and being flexible in the process! 100/10 would recommend!"
"I’m glad Heather took such good care of you and was able to make choosing your Home Insurance easy! We’re here 24/7! I appreciate your business!!!"
alan shires
June 11, 2024
"The advisor Kaitlin was really patient with me. State Farm beat and price matched other quotes that came in and got me the coverage I need for the budget I have."
"Kaitlin does a great job for our customers!! Thank you choosing my agency for your car insurance!"
Mary Lewis
May 28, 2024
"What a pleasant experience. Heather understood my situation and was patient and understanding guiding me thru the process. Easiest I’ve ever had insuring my home. Highly recommend State Farm and in particular JW Cooper and Heather. Thank you Heather so much."
"Thank you! Glad you chose my agency for your insurance and that Heather was so helpful!! Share our info with your friends! We appreciate your business!!"
Drew Morey
May 28, 2024
"Their agent Heather is really nice and easy to work with, always helping me find ways to save money and communication is easy, mostly through texting, which is easy and convenient."
"Thank you for the kind words Drew! We try to make insurance as simple and easy as possible. Glad Heather took good care of you! "
Maegan Summerlin
May 8, 2024
"Heather has been so helpful with everything at JW Cooper State Farm agency. When I transitioned from one company to this one and even added renters insurance she still helped get me the best policy. Highly recommend her!"
"Thank you Maegan!! Heather is awesome and does a great job with our customers! Thank you for choosing my agency!"
John Piercey
May 2, 2024
"I have always experienced amazing customer service from J W Cooper and his employees."
"Thank you for the kind words and your business. I appreciate ya!"
Michelle Walker
May 1, 2024
"Heather was very patient with me and fun to talk to"
"Thank you for choosing my agency for your insurance needs! You’re right, Heather knows insurance and is super friendly!"