Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maegan Summerlin

Maegan Summerlin

May 8, 2024

5  out of  5 rating by Maegan Summerlin
"Heather has been so helpful with everything at JW Cooper State Farm agency. When I transitioned from one company to this one and even added renters insurance she still helped get me the best policy. Highly recommend her!"
Profile photo of John Piercey

John Piercey

May 2, 2024

5  out of  5 rating by John Piercey
"I have always experienced amazing customer service from J W Cooper and his employees."
Profile photo of Joe Coleman

Joe Coleman

May 1, 2024

5  out of  5 rating by Joe Coleman
"Kaitlin is awesome!! She got my situation squared away very quickly and nicely! I’m very impressed and will continue to stay with them forever!"
Profile photo of Michelle Walker

Michelle Walker

May 1, 2024

5  out of  5 rating by Michelle Walker
"Heather was very patient with me and fun to talk to"
Profile photo of Savannah Bartlett

Savannah Bartlett

April 18, 2024

5  out of  5 rating by Savannah Bartlett
"Jan Cooper State Farm Insurance is one of the best in town ! We have nothing but great things to say & recommend this office to everyone ! Heather specifically is an amazing help. She is quick with any claims & always answers our questions!"
Profile photo of Casquela Reed

Casquela Reed

April 9, 2024

5  out of  5 rating by Casquela Reed
"Heather is the BEST! She was so patient with me getting my information together. She explained everything in detail. I am glad we made the change."
Profile photo of Amanda Benton

Amanda Benton

April 1, 2024

5  out of  5 rating by Amanda Benton
"Mr. Cooper and his staff have always been helpful with my auto and renters insurance. Heather has helped me add new vehicles...she's awesome!"
Profile photo of Chris B

Chris B

April 1, 2024

5  out of  5 rating by Chris B
"By far the best insurance agent I’ve ever dealt with! Jan and his team have gone to bat for my family and I on multiple occasions. Highly recommend!!"
Profile photo of Stephanie Williams

Stephanie Williams

March 27, 2024

5  out of  5 rating by Stephanie Williams
"Heather is the best. If you need any assistance or have questions about your policy, she does not hesitate to provide you with the information you need. If you are waiting on a return call, you can expect the call back shortly. I would definitely recommend State Farm (JW Cooper)"
Profile photo of Carolyn Davis

Carolyn Davis

March 22, 2024

5  out of  5 rating by Carolyn Davis
"Heather and JW made the transition to for my home insurance easy. Highly recommend this office."
Profile photo of Carla Daniel

Carla Daniel

March 19, 2024

5  out of  5 rating by Carla Daniel
"The agency is always so helpful and very professional!!!"
Profile photo of bobby Henry

bobby Henry

March 18, 2024

5  out of  5 rating by bobby Henry
"Heather did a great job saving me money on my new vehicles today also so pleasant talking with her I would definitely recommend switching over to JW Cooper StateFarm"
Profile photo of Leslie Adams

Leslie Adams

March 8, 2024

5  out of  5 rating by Leslie Adams
"Great group, they were friendly professionals and attentive. Thank you. Katliln and Jan"
Profile photo of Brittany Files

Brittany Files

February 3, 2024

5  out of  5 rating by Brittany Files
"Kaitlin was absolutely amazing!!! She saved me sooooo much money!!! She was patient and had very good customer service. You have to call her if you’re paying too much for insurance. She will save you a lot of money. Thank you Kaitlin!!!!!!"
Profile photo of Jackie Wesley

Jackie Wesley

October 11, 2023

5  out of  5 rating by Jackie Wesley
"J W Cooper and fam have taken care of my family and I for years! Great customer service and great communication. Just called for renters insurance and they had me ready to go within an hour! Thanks so much! 5 stars 🌟 all the way!"
Profile photo of Shanta Oliver

Shanta Oliver

October 5, 2023

5  out of  5 rating by Shanta Oliver
"Changed carriers and sooo glad I did!! I got better coverage at a cheaper rate. The customer service was superb!! I recommend JW Cooper State Farm!!! Love them ❤️"
Profile photo of Deriso Diva

Deriso Diva

September 8, 2023

5  out of  5 rating by Deriso Diva
"Heather is AMAZING! Her willingness to help, thoughtfulness of my feelings and frustrations, and empathy towards me during a difficult time are characteristics you would hope for when going through certain experiences. She did exactly what she said she would and followed up with me throughout the process. She was a pleasure to work with."
Profile photo of Sunflower Child

Sunflower Child

September 2, 2023

5  out of  5 rating by Sunflower Child
"Heather is AMAZING! She took her time to explain everything ! Thank you , Heather !!!!!"
Profile photo of Ellen Phelps

Ellen Phelps

August 11, 2023

5  out of  5 rating by Ellen Phelps
"Heather is outstanding and amazing. She went over and beyond her responsibilities and provided excellent customer service. Even stayed after hours to make sure all of needs were met."
Profile photo of Neec 1

Neec 1

August 10, 2023

5  out of  5 rating by Neec 1
"Mr Cooper has been my agent for over 25 years!!!! He and his team are AMAZING!!! They treat us like family!!! Will never go anywhere else!!! 10 🌟!!!"
Profile photo of Eben Barnett

Eben Barnett

August 3, 2023

5  out of  5 rating by Eben Barnett
"Best neighbor in the neighborhood! Jan is the man! Heather, what can I say 2nd to none. Absolutely the best most professional!"
Profile photo of PAUL SPENCE


August 1, 2023

5  out of  5 rating by PAUL SPENCE
"Listened and gave me exactly what I wanted without trying to pressure me into something I didn't."
Profile photo of Emma Batz

Emma Batz

July 22, 2023

5  out of  5 rating by Emma Batz
"Heather made the process of changing my out of state insurance to Georgia so easy, I couldn’t ask for better service !!"
Profile photo of sam sundar

sam sundar

July 21, 2023

5  out of  5 rating by sam sundar
"I truly enjoyed working with Heather at this agency. She is very helpful and patiently explained me the property insurance process/requirements as I was new to real-estate investing"
Profile photo of Davy Knight

Davy Knight

July 20, 2023

5  out of  5 rating by Davy Knight
"First time with State Farm and Becca made switching all my home, autos, and boat insurance as easy as 1,2,3. Thank you so much Becca, you are a major asset to State Farm. If anyone is in the market for insurance, you absolutely need to give Becca a shot to quote you! Thank you again!"