State Farm® Insurance Agent J W Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brittany Beach
November 17, 2025
"They are great! I haven’t been with them long but they have went above and beyond to help me find a good insurance quote! I have spoke with Mr. Cooper and Mrs. Heather, both are so lovely and sweet! Even took care of one of my customers that needed insurance when they purchased a vehicle from me! They will forever be a referral from me!"
"THANK You for the kind words and awesome review! Glad we could earn your business and help your customer. We’re here for you 24/7. "
Alexis Walker
November 14, 2025
"For a heads up, if Jw State Farm promised you a refund then they’re lying to you. They’ve lied to me 2 times on getting a refund on policies that has been cancelled already. I do not recommend them at all."
"Ms. Walker, I apologize for the misunderstanding regarding your refund. All payments and refunds are credited and processed by State Farm Billing Department based on the number of days coverage was provided for your vehicle. "
Melinda Butts
November 13, 2025
"Ms. Heather Beard has really been helpful whenever I need her. She responds quickly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to being your Insurance Agency for many years! "
Tasha Latrice Washington
November 11, 2025
"This company is so amazing.🫶🏽💜"
"Thank you for the 5 STAR Review!! Glad you’re satisfied with the service at my State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rose Rollins
November 6, 2025
"I really like that I have a home town person and office that I can rely on for questions. Mr Cooper recognizes me and has walked my property, so is familiar with my needs. His staff is friendly and knowledgeable."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
William D
October 22, 2025
"Like most people, I have done business with various different insurance companies. Hands down, the best products, pricing, and service has been provided to me by State Farm. All the State Farm Agencies I have worked with are great, but J W Cooper’s Agency is the best of the best in my opinion. They have worked closely with my wife, my children, and myself to make sure my family has the best insurance at the lowest prices. Recently, my son got into a fender-bender, and State Farm has been there every step of the way to make sure the process was completed with as little stress and as little cost as possible. Insurance is necessary for protecting yourself, your family, and your property, but paying too much and receiving bad service is not. If you are needing insurance of any kind, you would be doing yourself a big favor by reaching out to J W Cooper, Heather, and the rest of the wonderful staff at State Farm!"
"THANK YOU so much for your comments! We work hard to make your experience with our office the best possible and am happy that we reached that goal for you! Thank you for your business!!!!!"
Christine Willcox
October 14, 2025
"I have recently switched my home and car insurance to State Farm and was very pleased with the reduced rates and the A-1 service process that I experienced with the State Farm Office. I am glad I chose State Farm."
"Thank you Christine! So happy you chose my agency and we’re thrilled to be your Local Insurance Agency!!"
Ms. Pretty Arches feet-raine
October 14, 2025
"I’ve been looking around for other options for car insurance and stumbled upon State Farm JW Cooper, and was very pleased by the quote, the speed and friendliness of the service. It’s official as of today and so glad i switched!"
"Thank you for “stumbling” our way! Now you’re part of the SF Family! Call us anytime for help with your insurance needs. We appreciate your business!"
Thomas West
October 6, 2025
"I have been with them for a very long time and they are awesome. Great people to work with."
"Thanks Tom!! We appreciate being your choice for insurance for so many years!!"
Deborah Jacobs
October 4, 2025
"Friendly helpful experience."
"Thank you! We appreciate your business!!"
Torris Shingles
October 2, 2025
"I absolutely felt like I was talking with friends. This is crew is beyond awesome. They’re prompt, nice and very professional."
"Thank you for choosing my agency to be your Good Neighbor! We’re here 24/7 for you! I appreciate your business!"
Prentiss Greene
September 17, 2025
"Heather was so helpful and very sweet!"
"Heather is Awesome!! Glad she took good care of you! Thank you for choosing my agency for your insurance needs! "
Raquandria Glover
September 9, 2025
"My wife and I worked with Heather and she was soooo amazing and helpful! She was able to save us over $200 on our policy compared to our current provider!!! The entire process took less than 30 minutes. She was kind and knowledgeable and made it a super easy process!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tiffany Hermann
August 28, 2025
"Heather beard is great to work with at this office. She makes things seem so easy. And she was able to beat a lot of quotes from other companies."
"Thanks for the great review! Heather does a great job with all our customers, and I am glad we could Earn your Business!!"
Candace Leonard
August 7, 2025
"They are so nice and easy to deal with. We love Heather❤️❤️"
"Candace, Thank You for the positive review! Heather is awesome and takes good care of all our customers. Really appreciate your business! Call us anytime."
Temp Guard
August 6, 2025
"Great service9"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Donna Sills
August 2, 2025
"I have had State Farm with Jan Cooper for over 30 years and have always had excellent service. Jan has always advised me when I might need to increase my coverage. He was especially helpful during the tornado damage in January in getting things taken care of. Don't plan to never change agencies."
"Donna, Thank you for choosing me as your State Farm Insurance Agent year after year! Really appreciate your confidence in my agency!! "
Karmelia Palmer
July 30, 2025
"JW Cooper is a great place! Heather was so helpful and made sure she took great care of me when adding a new vehicle to my policy. I’m always pleased!"
"Thanks for choosing my agency for your insurance needs! Glad Heather took good care of you! We’re here for you 24/7."
Erika Foster
July 18, 2025
"Never had any issues with car insurance or our life insurance policies"
"Thanks for the 5 Star Review! We appreciate your business and are here whenever you need us!"
Austin wilson
July 16, 2025
"Awesome company to work with! Heather was patient and answered all of my questions confidently!"
"Thank you for the 5 Star Review! Glad you had a great experience with my State Farm Agency! We look forward to taking care of your insurance needs for years and years! "
Terry Brown
June 30, 2025
"I had an excellent experience with JW Cooper State Farm Agency! Heather and the team were incredibly kind, respectful, and mindful of my time throughout the entire process. They provided top-notch service, handled everything quickly, and saved me over $800 a year when I switched both my home and auto insurance to them. Highly recommend them if you’re looking for great rates and outstanding customer service!"
"Terry, really appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cheryl Thomas
June 24, 2025
"They are very professional and helpful."
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Winona Greenway
June 13, 2025
"This local agency has been helpful during our times of insurance distress. They have offered professional advice for our insurance needs for our success."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jeremy Neeld
June 11, 2025
"Heather was great in helping us get all of our insurance changed over. Excellent customer service!"
"Glad Heather took good care of you! Making insurance as simple as possible is our goal. Thank you for choosing my agency!!"
George Etheredge
June 10, 2025
"Always been very helpful in providing service, and the best rates!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"